Presales & solution consulting
We support you in technical customer meetings, requirements analysis, and developing the right solution concepts.
Professional Services for Partners – Achieve More Together
Services that strengthen your business.
As a system house or managed service partner, you remain your customers' central point of contact. Our Professional Services support you exactly where additional manufacturer expertise, technical experience, or project resources are needed – from architecture planning through implementation to optimizing complex customer environments.
- Direct access to manufacturer expertise
- Clear responsibilities and short routes
- Regional point of contact
Your system house is your point of contact.
groupios is the strong manufacturer in the background.
Together we ensure a successful rollout, secure operation, and the continuous development of your communication platform.
Your advantages at a glance:
- Personal support from your certified groupios partner
- Direct access to manufacturer expertise for complex projects
- Clear responsibilities and short communication paths
- Long-term support from a regional point of contact
- Support from experienced groupios consultants in the background
Professional Services for system houses and MSPs
You lead the customer. We strengthen you in the background.
With groupios, you expand your service portfolio with sovereign communication and cloud solutions, without having to build up all the expertise and resources yourself. Our specialists support you in planning, rolling out, and evolving groupios On Premises and the groupios Mare Cloud. You decide flexibly how far you draw on our expertise.
Architecture & project planning
Together we develop robust infrastructures for on-premises, cloud, or hybrid operating models.
Implementation & integration
Our specialists support installation, configuration, integration, and go-live – fully or together with your technical team.
Health checks & optimization
We analyze existing customer environments and identify potential for greater security, stability, and performance.
We don't just deliver software – we build long-term communication platforms.
You define the cooperation model.
As the manufacturer, we're the extended arm of your team.
As a manufacturer, we don't see ourselves as a competitor to our partners, but as an extended arm of your team. Our Professional Services adapt flexibly to your individual requirements – from targeted technical support to joint project delivery. You decide when and to what extent you draw on our expertise. We contribute manufacturer expertise, project experience, and technical know-how, while you act as the central point of contact for your customer. The result: successful projects, lasting customer relationships, and a trusted partnership.
Supporting in the background
You handle consulting, project management, and customer communication. We support your team with manufacturer knowledge and technical know-how.
Together in the customer project
Your staff and our specialists plan and deliver the project as one joint team.
Complete technical delivery
If resources are lacking, we take on the technical project delivery – while you remain the responsible point of contact for your customer.
Your customers. Your responsibility. Our expertise. Together we create successful projects – without you giving up your customer relationship.
Why groupios as a service partner?
Our services for partner support
How we support you on your projects
6 points to success
1. Opportunity and needs analysis
Together we assess requirements, the starting situation, and the project's chances of success.
2. Solution concept
We develop the right architecture and operating model together with you.
3. Proposal and project planning
We support you with the scope of work, effort estimation, and project structure.
4. Implementation
Our engineers support or take over the technical delivery.
5. Handover and enablement
Your team receives documentation, knowledge transfer, and training if needed.
6. Continued development
Together we identify additional services, extensions, and follow-on projects.
Your advantages as groupios Partner
For partners who want to achieve more
Whether system house, managed service provider, data center, or municipal IT service provider – our Professional Services help you expand your service portfolio, successfully deliver demanding customer projects, and unlock new business potential in the long term. Together we lay the foundation for sustainable growth and satisfied customers.
System houses
For partners who want to integrate groupios into existing customer infrastructures and expand their solution portfolio.
Managed service providers
For MSPs who want to offer sovereign groupware, security, backup, and cloud services as recurring offerings.
Data centers and IT service providers
For providers who operate groupios as a scalable platform in their own data center or as a managed service.
Municipal IT service providers
For partners who supply cities, municipalities, and public institutions with sovereign communication solutions.
Mare Cloud brings all security solutions together in a single platform.
Combine our various building blocks for maximum data sovereignty.
Email Security Gateway
Protection from spam, malware, and ransomware – with automatic S/MIME encryption and central certificate management.
Discover the gatewayS/MIME Encryption
Legally compliant S/MIME encryption with central certificate management – automated, with no effort for users.
Discover encryptionEmail Archiving
Audit-proof archiving compliant with GDPR and GoBD – legally compliant long-term storage for all your previously encrypted emails.
View archivingCloud2Cloud Backup
Completely vendor-independent backup, for example of Microsoft 365®, OneDrive®, Teams®, SharePoint®, Gmail®, and Google Drive®.
View backup solutionMulti-Node Backup
Maximum resilience through distributed backup architecture with no central point of failure – ideal for business-critical data, for example.
Discover the backup strategyProfessional Services
Let's plan your next project together.
You know your customer and their market. We deliver the technology, manufacturer expertise, and technical support – to the extent you decide.
- Direct access to product management, development, and technical specialists
- No competition with the partner – your customer relationship stays yours
- From targeted support to full technical delivery
- Long-term support beyond the first project
Prefer to talk directly?
Talk to our experts